Service Offerings

Our comprehensive service package can meet any furniture related requirements requested by our customers, both now and in the future. Since all our services are managed in-house, we can provide cost effective quick response to critical time schedules.

Comprehensive Services

Sustainable Furniture Services

Delivery / Installation

Pre-owned Furnishings

Reconfigurations

Refurbishing/ Re-upholstery

Project Management

Maintenance / Refinishing

Move Services & Relocation

Cleaning & Fabric Protection

Storage / Asset Management

Furniture Disposition

Floor Covering

Environmental Partnership for Reuse

Raised Access Flooring

Site Decommissioning

Furniture Space Planning

Rental Furniture

Workspace Assessments

Service Turn-around Time

Bank & Office Interiors has been providing furniture and facility services to clients in the State of Washington for over 75 years. We have found we are most successful in cost effective services when we have a clearly defined and documented standard for level of service. We emphasize level of service here because it indicates something other than a single, general expectation of outstanding service.

There are six key elements that we believe are essential to a cost effective service operating structure:

• An efficient system for the generation of Work Requests and prioritization system.
• Consistent and measurable Work Request cycle times and critical path management.
• A Project Partners methodology/approach to Project Management and Deployment
• A sound asset management strategy
• Thorough measurement and reporting capabilities
• Continuous improvement

Relative specifically to levels of service, we recommend that a mutually agreeable Work Request prioritization system be developed. The B&OI team takes responsibility for measurement and reporting. The focus on aligning expectations with our customers is important!